Privacy Policy

This Policy was last modified on 11 February 2026.

At SOUK AURA, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website, www.soukaura.co.ke.

This policy applies only to information collected through our website and does not apply to offline activities.

1. Information We Collect

We may collect two types of information:

  • a) Personal Information: When you place an order, contact us, or sign up for updates, you may voluntarily provide personal information such as your name, email address, phone number, and delivery address.
  • b) Non-Personal Information: We may automatically collect limited, non-identifying information such as browser type, device type, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Communicate with you regarding your inquiries.
  • Improve our website and services.
  • Send updates or promotions (only if you explicitly opt-in).

3. Sharing of Information

We do not sell, rent, or trade your personal information. We share limited information only with:

  • Delivery Partners: To ensure your perfume reaches you.
  • Payment Service Providers: To process transactions securely.
    These third parties are strictly prohibited from using your data for any other purpose.

4. Payments & Security

All payments are processed through secure third-party payment providers. SOUK AURA does not store or have access to your full credit or debit card details.

5. SSL Encryption & Data Security

We take your security seriously. We use SSL (Secure Sockets Layer) technology to ensure that your personal information is encrypted and transmitted securely during the checkout process. While we use industry-standard measures to protect your data, no method of transmission is 100% secure.

6. Cookies & Google Analytics

Our website uses cookies to improve your browsing experience and track website traffic. We use Google Analytics to understand how visitors interact with our site. You can choose to disable cookies in your browser settings or opt-out of Google’s tracking via the Google Ads Settings page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Children’s Information

SOUK AURA does not knowingly collect personal information from individuals under the age of 18.

9. Your Rights & Contact Information

You may request to review, update, or delete your personal information. In compliance with Google Merchant Center policies and the Kenya Data Protection Act, you may contact us directly:

  • Email: info@soukaura.co.ke
  • Phone: 0743918319
  • Business Address: karanja road kibera Nairobi Opp Al Aqsa Mosque

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately.